Refund policy

Sales & Order Policy

We truly appreciate your support and thank you for shopping with us. Please take a moment to review our policies before placing your order.

Final Sale Window

We offer a 24-hour window after purchase for any order changes or cancellations. After this period, all sales are considered final. Refunds are subject to a 20% restocking fee

Order Delays

While we work hard to fulfill orders as quickly as possible, some delays may occur due to factors outside our control, such as distributor or manufacturer timelines. In cases of significant delays, we may offer a refund subject to a 20% restocking fee.

Distributor Cancellations

If an item is canceled by our distributor or manufacturer, you will receive a full refund—no action needed on your end.

Fraud Prevention

For the safety of our customers and business, we may cancel orders that appear to involve fraudulent activity.

Preorders

Preorders help us secure items specifically for you. You may cancel a preorder within 24 hours of placing it for a full refund. After that, preorder items are subject to a 20% restocking fee.

In-Stock Items

In-stock orders can be canceled within 24 hours for a full refund. After 24 hours, cancellations may be subject to a 20% restocking fee.

Address Accuracy & Returns

Please double-check your shipping information at checkout. Orders returned due to incorrect or incomplete addresses may be canceled and subject to a 20% restocking fee.

If you’d still like the item, we’re happy to reship it—just note that a new shipping label will need to be purchased.

Shipping Costs

Shipping fees are non-refundable once an order has been shipped, including any shipping costs we may have covered.